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sparkspace Team Programs

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

Spud vs. Stud

Time Required: 2 hours

Min/Max Participants: 5-50

When it comes to customer service, it’s easy to separate the good from the bad. With the help of sparkspace’s unofficial mascot, Mr. Potato Head, your team will identify the differences between an average service spud, and an amazing service stud.

Using blank potato heads, each participant will create their version of stud or spud, giving meaning to each piece they add. But you won’t stop there. Your team will also get the chance to create both their ideal and not-so-ideal customer, shining light on how they really see their guests.

The end result is a fun-filled, yet deeply insightful “sparkler!” that helps your team improve service and build understanding.

Besides, if you’ve ever been to sparkpsace, you know we have more potato heads than we know what to do with.


In Spud vs. Stud™, your team will…

...identify the key characteristics of excellent and poor service.
...practice service situations with both great and awful guests.
...understand who benefits from excellent service.
...learn valuable skills to maintain the highest levels of service.
...work together to create ideal service in your organization.
...take away service lessons specific to your organization.

Spud vs. Stud is perfect for teams...

...needing to improve service to customers and the team.
...desiring to create a corporate culture of service.
...having trouble defining service roles.


Spud vs. Stud is a trademark of sparkspace, Ltd., copyright 2008

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

P.S. sparkspace will travel! While we love to work with teams at sparkspace, we are happy to pack our bags and come to you...anywhere in America.