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sparkspace Team Programs

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

5 Secrets of

Super Service

Time Required: 5 hours

Min/Max Participants: 5-300

Does everyone in your organization know how to S-E-R-V-E your customers?

In this 5-hour workshop, you will learn 5 "secrets" that we employ at sparkspace that will help you, your team, and your entire organization learn how to S-E-R-V-E your customers better (the acronym holds the secrets: 5 letters, 5 secrets).

We invented this workshop with the hopes that if we keep it simple, practical, and memorable, any organization can learn and apply the 5 Secrets almost instantly. Imagine waking up tomorrow to an entire company of people that know who their customers are, what they need, and how to very easily give it to them.

The 5 secrets apply to anybody who serves customers (which is everybody). If you have a boss, employees, external customers, internal customers, or just teammates, you’ve got customers. The 5 Secrets are universal and apply to everyone at every level of an organization.

We’d like to think that customer service isn’t dead; it’s just sleeping. And we’ve got the secrets to wake it back up.


In 5 Secrets of Super Service™, your team will…

...learn 5 foundational principles that ALWAYS lead to better

   service.
...identify which of the principles you need to improve on the
   most.
...discover many practical ways to improve service to your
   customers, your team, and your organization.
...witness many examples of the 5 Secrets in action.

5 Secrets of Super Service™ is perfect for teams...

...desiring to take their service to the “next level.”
...needing a simple, powerful way to encourage better service
...throughout the organization.
...facing increased competition.
...realizing the importance of super service to the success
   of the team and of the company.


5 Secrets of Super Service is a trademark of sparkspace, Ltd., copyright 2008

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

P.S. sparkspace will travel! While we love to work with teams at sparkspace, we are happy to pack our bags and come to you...anywhere in America.